Schwab Missed Red Flags in Gold Bar Scam That Cost Elderly Woman $278K, Lawsuit Claims

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Scammers posing as federal agents tricked an elderly woman into handing over $278,000, much of it in the form of gold bars. Now, Ruth Rootenberg is suing her brokerage firm, Charles Schwab, claiming that the company overlooked multiple red flags—and missed its opportunity to protect her from the scammers.

Rootenberg, 92, allegedly fell victim to an impersonation scam between February and April 2024, according to her lawsuit filed last week in a federal court in Los Angeles. Schwab missed “numerous” red flags, such as out-of-character…

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