The one big bank that had a challenging week

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Investors cheered earnings from many of the biggest banks this past week, with one notable exception: Citigroup.

The stock of the nation’s third-largest lender fell 5% on the day of its third quarter earnings announcement despite beating expectations and showing revenue growth across all five of its divisions.

Through Thursday’s close it was up just 0.8% for the week, while other big-bank rivals from Bank of America (BAC) to Morgan Stanley (MS) churned considerably higher on renewed optimism about the industry.

A big reason for Citigroup’s challenging week was the confusion that took hold during an exchange CEO Jane Fraser had with analysts on Citigroup’s earnings call Tuesday.

It happened when Fraser did not immediately refute a question from analyst Mike Mayo about whether regulators had placed a new asset-cap restraint on Citigroup. After the bank’s stock fell, she later returned to the subject and tried to end the speculation about any new regulatory handcuffs.

“Let me be crystal clear: We do not have an asset cap, and there are no additional measures,” Fraser said. “And not expecting any,” she added.

The exchange was a reminder of the pitfalls facing Citigroup as it tries to convince investors that it has its compliance problems under control and that regulatory scrutiny won’t interfere with a multiyear transformation of the company that began last year under Fraser.

The questions from analysts about the possibility of new constraints were spurred in part by a letter that Sen. Elizabeth Warren (D-Mass) sent earlier this month to the Office of the Comptroller of the Currency.

UNITED STATES - DECEMBER 6: Jane Fraser, CEO of Citigroup, testifies during the Senate Banking, Housing, and Urban Affairs Committee hearing titled

Jane Fraser, CEO of Citigroup, testifying before a senate committee last December. (Tom Williams/CQ-Roll Call, Inc via Getty Images) (Tom Williams via Getty Images)

The senator urged the bank regulator to impose new growth restrictions on Citigroup and consider forcing a breakup if it doesn’t adequately reform its long-troubled risk management and internal controls systems.

“It may be time to break up Citi,” she said in the letter.

The idea of growth restrictions is a reference to a so-called asset cap that sets a ceiling on how big a bank can get until it satisfies regulators that any outstanding concerns have been resolved.

Such a growth restriction was imposed on the US retail operations of Canadian bank Toronto Dominion (TD) last week after it pleaded guilty to violating anti-money-laundering regulations.

Wells Fargo (WFC) has also been operating under an asset cap since 2018. It was imposed after a federal investigation uncovered millions of bank and credit card accounts that were opened for customers without their knowledge to meet sales goals.

Citigroup is certainly no stranger to challenges with regulators, even recently.

In July, its overseers hit the bank with $136 million in fines for failing to make sufficient progress on consent orders imposed by the Federal Reserve and the OCC in 2020. Earlier in the summer, regulators also found weaknesses in Citigroup’s “living will.”

There have been signs of some progress on old problems too. Earlier this month, the Fed said it had ended a decade-old enforcement action it filed against Citigroup in 2013 relating to anti-money-laundering policies.

What Mayo wanted to know on the Tuesday conference call with bank management was whether Citigroup can bring down its expenses while investing in regulatory, compliance, and data initiatives the bank needs to escape the 2020 consent orders — and whether it has or is facing the “asset cap.”

CFO Mark Mason tackled the questions first. He pointed out that the bank has said it plans to cut its expenses from $53.8 billion to a range of $51 to $53 billion in 2026. That cost reduction is predicated on Citigroup being able to unwind certain international business units in addition to reducing its headcount.

“​​Will there be headwinds? Yes,” said Mason, referencing the bank’s multiyear transformation effort. “We’re also investing in risk and controls and regulatory spend to support improving our operations,” he added.

US Senator from Massachusetts Elizabeth Warren waves as she speaks on the fourth and last day of the Democratic National Convention (DNC) at the United Center in Chicago, Illinois, on August 22, 2024. Vice President Kamala Harris will formally accept the party's nomination for president today at the DNC which ran from August 19-22 in Chicago. (Photo by ANDREW CABALLERO-REYNOLDS / AFP) (Photo by ANDREW CABALLERO-REYNOLDS/AFP via Getty Images)US Senator from Massachusetts Elizabeth Warren waves as she speaks on the fourth and last day of the Democratic National Convention (DNC) at the United Center in Chicago, Illinois, on August 22, 2024. Vice President Kamala Harris will formally accept the party's nomination for president today at the DNC which ran from August 19-22 in Chicago. (Photo by ANDREW CABALLERO-REYNOLDS / AFP) (Photo by ANDREW CABALLERO-REYNOLDS/AFP via Getty Images)

Sen. Elizabeth Warren, who recently questioned regulators about whether Citigroup should be broken up, at the Democratic National Convention in August. (ANDREW CABALLERO-REYNOLDS/AFP via Getty Images) (ANDREW CABALLERO-REYNOLDS via Getty Images)

Fraser discussed how Citigroup was “focused on simplifying our operational model, modernizing our infrastructure, risk, and controls, and all of that reduces risk as we go” but didn’t directly address the asset cap.

Mayo followed up by asking if Citigroup’s regulatory issues were a client or internal problem and asked more about a possible asset cap.

“We are working closely with our regulators. We incorporate their feedback, as well as our own lessons learned if we fall behind in an element of the consent orders,” said Fraser. “So I feel very comfortable.”

It wasn’t until Fraser was asked a third time about an asset cap 30 minutes after the initial question that she shut down the speculation.

“There was a bit of a pause and then some apparent confusion among investors before management was able to clarify unequivocally that there is no asset cap and that there are no additional restrictions beyond what has already been disclosed,” Piper Sandler analyst Scott Siefers said a note.

Siefers didn’t change his $73 price target for Citigroup next year.

Citigroup’s third quarter results did beat expectations and its Wall Street unit did well as dealmaking optimism surged. But the bank’s profits and net interest income both fell from a year earlier.

Some investors may still be worried about a critical measure of Citigroup’s transformation plan under Fraser: a profitability metric known as ROTCE (return on tangible common equity).

For its third quarter Citigroup posted a 7% ROTCE, down from 7.2% last quarter and far from the 11% to 12% it has vowed to reach in 2026.

Employees walk through the Citigroup headquarters in New York, November 24, 2008. The U.S. government moved to bail out Citigroup Inc, agreeing to shoulder most potential losses from $306 billion of its toxic assets and inject $20 billion of new capital, its biggest effort yet to prevent a big bank from failing.  REUTERS/Brendan McDermid (UNITED STATES)Employees walk through the Citigroup headquarters in New York, November 24, 2008. The U.S. government moved to bail out Citigroup Inc, agreeing to shoulder most potential losses from $306 billion of its toxic assets and inject $20 billion of new capital, its biggest effort yet to prevent a big bank from failing.  REUTERS/Brendan McDermid (UNITED STATES)

Employees walk through the Citigroup headquarters in 2008, the year it received a big bailout from the US government. (REUTERS/Brendan McDermid) (REUTERS / Reuters)

“Slogging along at a ~7% ROTCE, there’s no question that Citi is a laggard and thus a suitable punching bag for shorts,” said a note from Oppenheimer, which lowered its price target by $1 to $91.

“That said, we think that Fraser and Mason have gotten expectations to where they can confidently beat them.”

Other analysts also offered some optimism.

“Despite the increased regulatory overhang on the stock in recent months, we note the progress that management continues to make in order to boost franchise profitability,” Bank of America analyst Ebrahim Poonawala said in a Wednesday research note, pointing to Citi’s improving wealth unit.

Even Mayo, who was the first to ask this week about an asset cap, had some nice things to say afterward.

“Management’s comments should put this issue to rest barring some unforeseen event,” he said in a Tuesday research note following the call.

Wells Fargo analysts currently expect Citigroup to achieve a 10% ROTCE target in 2026, and Mayo said he still thinks Citigroup can get there.

“Buy! Especially If You Left Before the End of the 3Q24 Call!!” he wrote.

David Hollerith is a senior reporter for Yahoo Finance covering banking, crypto, and other areas in finance.

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