Fiji Airways has scooped two trophies at the 2024 World Travel Awards, underscoring the airline’s commitment to delivering world-class service and an unparalleled travel experience.
The Fiji Airways Premier Lounge at Nadi International Airport has won the Oceania’s Leading Airline Lounge while Fiji’s national airline inflight magazine, FijiTime, was named Oceania’s Leading Inflight Magazine at the awards.
Fiji Airways Business Class.
The Fiji Airways Premier Lounge, a haven of comfort and luxury for Australian travellers, has long been celebrated for its exceptional service and sophisticated amenities. The lounge continues to set the standard for excellence averaging an impressive Net Promoter Score (NPS) of 98 per cent, far exceeding the industry average for airline lounges, which typically ranges between 40 and 70 per cent.
Travellers can take advantage of the lounge’s new offering, Chef’s Table, an exclusive fine dining experience that was launched earlier this year.
The Chef’s Table invites travellers to indulge in a unique four-course culinary journey, expertly crafted to showcase the flavours of Fijian cuisine. The private dining experience, available to all travellers regardless of their airline, elevates the lounge’s reputation as a premier destination for pre-flight relaxation and indulgence.
Fiji Airways lounge.
FijiTime was recognised as Oceania’s Leading Inflight Magazine, highlighting the magazine’s content and design, enriching the travel experience by offering insights into Fijian culture and beyond.
“We are incredibly proud of the Fiji Airways Premier Lounge and the recognition it has received as Oceania’s Leading Airline Lounge,” Fiji Airways managing director and CEO, Andre Viljoen said.
“The introduction of the Chef’s Table is a reflection of our commitment to continuously enhance our services and provide our guests with unique and memorable experiences. Our lounge is not just a place to wait for a flight; it’s a space where the journey begins, offering a true taste of Fijian hospitality that we are so proud of.”
Fiji Airways continues to set the standard for excellence in the travel industry, with its award-winning Premier Lounge and inflight services leading the way. The airline’s state-of-the-art fleet, including the A350-900, ensures that passengers enjoy a superior travel experience, with Fijian-inspired meals and cutting-edge amenities that reflect the airline’s commitment to quality and innovation.
These accolades reaffirm Fiji Airways’ position as a leader in the industry, dedicated exceptional experiences both on the ground and in the air.
