Five technology trends to watch in 2025

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Despite a year of political and economic uncertainty, 2024 marked a year of rapidly developing artificial intelligence (AI), a topic that remained at the forefront of boardroom strategy discussions, as did cybersecurity, cloud computing and robotics among others. But with so many competing avenues for innovation, technology decision makers have much to reflect on. With this in mind, Verdict looks at some of the top technology investment trends to watch in 2025.

The global AI market will be worth over $1trn by 2030, according to estimates by research and analysis company GlobalData. AI remained the most talked about technology trend of 2024 and will continue to attract investment and focus throughout the coming year despite challenges that include rising data centre demand, increased hardware costs, and limited availability of graphic processing units, according to GlobalData’s Tech Predictions 2025.

The report predicts that 2025 will see many companies choosing to build their own AI systems using small language models (SLMs) to address specialised business functions. SLMs typically have 10 billion parameters, compared to three trillion for
the average LLM making them cheaper and less vulnerable to data breaches as they can be deployed on-site. SLMs like the newly released Hugging Face SmolLM and Microsoft Phi-3 family also present fewer legal risks regarding data handling and copyright issues because obtaining licenses for training material is easier.

Agentic AI will also be a top priority for tech companies in 2025, predicts GlobalData. Agentic AI has the capacity for memory and reasoning beyond data within an LLM. In April 2024, Alibaba Cloud launched a marketplace of over 200 AI-powered agents for its DingTalk workplace communication platform. In September 2024, Microsoft and Cisco announced that AI agents will be a core part of their AI strategy.

AI chips will become more of a focus in 2025 with GlobalData predicting that the industry will invest heavily in new chip architectures and materials. Big Tech will continue to develop AI chips in-house as the semiconductor talent dearth worsens.

According to GlobalData forecasts, the global cloud computing market will grow by 14.3% from $821bn in 2024 to $939bn in 2025. Software-as-a-service is expected to generate 40.9% of the total market revenue in 2025, while infrastructure as-a-service and platform-as-a-service (will each contribute 12.5%).

Communications-platform-as-a-service (CPaaS) will be a high-growth area for cloud, according to GlobalData, allowing businesses to integrate advanced communicative features into their existing applications, streamlining the integration of their products or services. According to the company’s CPaaS competitive landscape assessment, Infobip, an omnichannel communication provider, and Twilio, a cloud communications company, are industry leaders. Market competition will continue to increase in 2025 as more industries adopt this technology.

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